The Bureau of Public Service Reforms (BPSR) has ranked the Nigerian Communications Commission (NCC) among the top three Ministries, Departments and Agencies (MDAs) of the Federal Government for Best Website Performance in 2025.
The recognition comes barely three weeks after the Commission was named among the top five best-performing federal agencies by the Presidential Enabling Business Environment Council (PEBEC), underscoring the NCC’s sustained investment in technology-driven service delivery.
In the 2024/2025 BPSR scorecard assessment of MDA websites, the NCC placed second out of 235 MDAs evaluated nationwide. Galaxy Backbone Limited ranked first, while the Nigeria Export Promotion Council (NEPC) emerged third.
The evaluation was conducted using 14 performance criteria, including compliance with the .gov.ng domain, website design and aesthetics, content relevance to institutional mandate and government policy, structural organisation, responsiveness across devices, security, load time, usability, availability, functionality, interactivity, accessibility, and capacity building.
The ranking was formally announced at the unveiling of the Federal Government 2024/2025 MDA Website Scorecard at the Federal Ministry of Finance Auditorium, Abuja, on Monday, December 22, 2025. The award presentation followed on Tuesday, December 23, 2025, at the BPSR headquarters.
The award—an important performance index under the National e-Government Masterplan for assessing Nigeria’s e-Government status—was conferred on the NCC in recognition of its commitment to maintaining a world-class digital platform that enhances service delivery to citizens.
Receiving the award on behalf of the Executive Vice Chairman of the NCC, Dr. Aminu Maida, the Executive Commissioner, Technical Services, Mr. Abraham Oshadami, expressed appreciation to the BPSR for the recognition.
Maida described the award as “a strong encouragement for the Commission to further strengthen its role as a digitally driven public institution, leveraging technology—particularly its web presence—to enhance service delivery in line with the Federal Government’s Ease of Doing Business policy.”
Presenting the awards, the Director-General of BPSR, Mr. Dasuki Arabi, commended the top three agencies for their proactive efforts in maintaining world-class websites that align with the Federal Government’s policy objectives on effective and efficient public service delivery.
According to him, the 2024/2025 MDA website ranking reflects the collective commitment of public institutions to transparency, accountability, openness in governance, and alignment with global best practices.
Mr. Arabi noted that since the scorecard initiative was introduced six years ago, more public institutions have demonstrated readiness to embrace reforms and align with the Renewed Hope governance agenda of President Bola Ahmed Tinubu, aimed at strengthening service delivery across government.
He further stressed that the deployment of digital tools has become imperative in the post-COVID era, as governments respond to evolving demands for competitiveness, cost efficiency, and agile governance.
“As the engine room of governance, the public service must deploy technological innovations and standardized websites to efficiently deliver services to citizens,” he said.
Mr. Arabi explained that the scorecard exercise forms part of BPSR’s broader reform mandate to assess implementation efforts, promote best practices across the public service, improve access to government information, facilitate seamless transactions, curb corruption and cyber theft, and enhance citizens’ access to government services.
On the rigor of the assessment process, he disclosed that inter-ministerial scorecard jurors subjected MDA websites to an exhaustive evaluation process, followed by a quality assurance review to validate the final outcomes. (RN/GSF)
